Pre-service (attachment)
- Vacancy: New job is added; employee resigns or employee is dismissed
- Job Analysis: job design/review, establishing qualifications, selecting source
- Recruitment: Sourcing and advertising
- Selection: Application, screening, interview, offer, acceptance
- On-boarding: Policies, HR paperwork, receive corporate culture materials
- Employee orientation: culture orientation, job shadowing, practice
Early service (engagement)
- Benefits: Employee signs up for benefits and begins receiving EBT, perquisites
- Contribution: Employee begins contributing in the real job
- Coworker relations: Ongoing interactions with co-workers at all levels
- Employee guidance: supervision, evaluation, engagement,
2-year mark is the greatest threat of turnover (retention)
Medium service (seasoning)
- Experience building: training and development, re-licensing, credentialing, re-qualifying
- Giving back: helping to train less seasoned coworkers
Long service (adaptation and flexibility)
- Employee re-contributing: retraining, lateral transfers, promotions
- Cutting back and giving back: part time and flexible assignments as employees “semi” retire but continue contributing and mentoring less seasoned coworkers